RK Guest
Give guests instant access to Wi-Fi, parking, breakfast, facilities, local information and other useful stay details directly from their phone.
Founder Beta from £29/month.
The guest information problem
Independent hospitality properties often rely on a mixture of emails, printed folders, signs, websites and reception staff to answer everyday guest questions.
Guests may need to search through several places to find basic information about their stay.
Common questions about Wi-Fi, parking and facilities can create unnecessary interruptions for reception teams.
Changes to opening hours, policies or facilities can make printed guest information difficult to maintain.
Traditional guest directories provide limited insight into which information guests actually use.
One digital guest guide
RK Guest creates a branded digital guide for each property, accessible directly through a browser and designed around the information guests need during their stay.
Properties control the content from their own dashboard and can update information without replacing printed folders or changing multiple guest communications.
Scroll inside the preview to explore the guest guide.
Core features
RK Guest combines guest-facing information, property controls and engagement insight in one simple hospitality-focused platform.
Present guest information in a guide branded around the property with its own logo and primary colour.
Update Wi-Fi, parking, breakfast, facilities, FAQs, local information and other stay details from the property dashboard.
Create QR locations for rooms and shared guest areas so guests can access the guide from useful touchpoints around the property.
See guest sessions, information views, engagement rates, most-viewed sections and QR-location activity.
Property dashboard
Each property has access to its own dashboard for managing guest-guide content, QR locations and engagement information.
Analytics help show which sections guests are viewing and which physical QR locations are being used, giving the property better visibility into what information guests are looking for.
Scroll inside the dashboard preview to explore.
QR locations
RK Guest can create QR access points for individual rooms, reception areas and other useful locations around the property.
Guests scan the QR code and open the relevant RK Guest guide directly in their browser, without downloading an app.
How it works
RK Guest is designed to keep the journey simple for both the property and the guest.
Guests scan an RK Guest QR display in their room, reception or another useful location.
The property's branded guest guide opens directly in the browser. No app download or guest account is required.
Guests access Wi-Fi, parking, breakfast, facilities, local information and other useful details throughout their stay.
The property can see which information and QR locations guests are using through the RK Guest dashboard.
Founder Beta
RK Guest is opening to a small number of independent hospitality properties for real-world use and feedback.
Founder Beta properties receive complimentary assisted digital setup to help get the guide ready for guests.
Professional printed QR displays, stands and plaques are optional and quoted separately. Properties may also use their own signage supplier.
Founder Beta pricing
For your first 3 months.
£39/month thereafter.
Cancel anytime.
Join Founder BetaLimited to the first 3–5 properties.
Founder Beta application
Founder Beta places are limited to a small number of independent hospitality properties. Send your details below and I'll review whether RK Guest is a suitable fit.
£29/month for your first 3 months.
Then £39/month. Cancel anytime.
Complimentary assisted digital setup is included during Founder Beta.
Frequently asked questions
No. Guests scan the QR code and RK Guest opens directly in their browser.
Yes. The guide can use the property's logo and primary brand colour.
Yes. Properties can manage guest-guide sections, property information and QR locations through their RK Guest dashboard.
Digital QR artwork is included. Professional printed displays, plaques and stands are optional and quoted separately, or you may use your own signage supplier.
Founder Beta is £29 per month for the first 3 months, then £39 per month thereafter. You can cancel anytime.
Complimentary assisted digital setup is included for the first 3–5 Founder Beta properties.
RK Guest
Give guests one simple place to find the information they need throughout their stay.