Digital tools for independent hospitality

Give guests the information they need, without making them ask

RK Guest gives hotels, B&Bs and independent accommodation one branded digital guide for Wi-Fi, parking, breakfast, facilities, local information and everything guests need during their stay.

Founder Beta from £29/month.

RK Guest digital guest guide for Willowmere House shown on mobile.

The guest information problem

Guests shouldn't need to call reception for simple answers

01

Information is scattered

Wi-Fi details, parking instructions, check-out times and facility information are often spread across emails, folders, signs and websites.

02

Staff answer the same questions

Reception teams repeatedly answer questions guests could resolve themselves if the information were easier to access.

03

Printed information becomes outdated

Policies, opening hours and guest information change, while printed folders and signage quickly become difficult to maintain.

04

Properties can't see what guests need

Traditional guest directories provide little visibility into which information guests actually use.

RK Guest

One branded place for everything guests need during their stay

RK Guest gives independent hospitality properties a simple digital guide that guests can open directly from their phone.

Instant access

QR access without an app

Guests scan a QR code and open the guide directly in their browser. No download or account is required.

Property controlled

Keep guest information in one place

Manage Wi-Fi, parking, breakfast, facilities, FAQs, local recommendations and other useful stay information.

Mobile first

Designed around the guest

RK Guest is built around how guests actually access information during their stay — from their phone.

Guest insights

Understand what guests use

View portal activity, section engagement and QR-location usage to understand which information guests are accessing.

How it works

From QR scan to useful guest information in seconds

01

Scan

Guests scan a QR display at the property.

02

Open

The branded RK Guest guide opens directly in their browser.

03

Find

Guests access Wi-Fi, parking, breakfast, facilities, local recommendations and other stay information.

04

Understand

The property can see which sections and QR locations guests are using.

See RK Guest in action

Experience the guest journey yourself

Explore a working RK Guest guide for Willowmere House and see how guests can access useful property information directly from their phone.

Willowmere House RK Guest guide showing breakfast, parking, check-out and other guest information.

Founder Beta

Be one of the first properties using RK Guest

RK Guest is now opening to a small number of independent hospitality properties for real-world use and feedback.

  • Complimentary assisted digital setup
  • Branded digital guest guide
  • QR locations and digital QR artwork
  • Property dashboard
  • Guest engagement analytics

Digital QR artwork is included. Professional printed QR displays, stands and plaques are optional and quoted separately. Properties may also use their own signage supplier.

Founder Beta pricing

£29 / month

For your first 3 months.

Then £39/month.

Cancel anytime.

Join Founder Beta

Limited to the first 3–5 properties.

More from RK Hospitality Studio

More ways to improve the digital guest journey

01

Keep watch over your hospitality website

Hospitality website monitoring designed to identify technical and guest-journey issues before they go unnoticed.

Explore RK Monitor
02

Bespoke hospitality websites and improvements

From complete builds to focused improvements, website services are shaped around the property, guest journey and booking experience.

Explore Website Services

RK Guest

Make guest information easier to access

Give guests one simple place to find the information they need throughout their stay.